Senior Operations Consultant
Home » Senior Operations Consultant
You will:
- Provide consultancy, coordinate and monitor software development projects
- Be in charge for operational consulting, problems solving and support of project teams, ensuring that all teams are built properly
- Perform project supervision - weekly monitoring and reporting
- Build and develop ongoing and new relationships to manage best possible customer experience
- Adjust and improve software development processes and tools to achieve high operational performance
- Implement and maintain operational documentation
- Be actively involved in Sales and Customer support and consulting
- Maintain strong relationships with all levels within client and internal team
You have:
- At least 5 years of experience in IT Operations/Account Management/Resources or similar position within an international company
- Good understanding of software engineering industry
- Extraordinary client focus
- Previous involvement in Project Management will be a plus
- Excellent interpersonal skills and a collaborative working style
- A demonstrated commitment to high professional ethical standards
- University degree (IT/Organizational Sciences or similar)
- Excellent written and oral communication skills in English
- Ability to travel in the country and abroad occasionally
Our offer:
- A chance to be part of casual but highly professional international environment
- Opportunity to learn from experienced colleagues, including internal knowledge sharing sessions
- Competitive compensation depending on experience and skills
- Private pension and medical insurance
- Professional and soft skills trainings and education
- Awesome referral fees
- Sports, team buildings, conferences and events
- Possibility to travel abroad
- Work – life balanced schedule
- Respect and support to your professional, family and personal goals
Working location: Kragujevac
Please apply or contact us for any additional information.
